If you happen to have an electric water heater, turn it off. And I do hear a "hissing" sound around the water heater when water continues to flow with the main valve shut. Even when the valve is turned into the off positions, there is still some residual water in the faucet, and aereator. If you think your pipe has burst, turn off the water the home's main shut-off valve but leave the faucets turned on before calling in your plumber. Replacing a spout isn't difficult, and you don't even have to turn off the main water supply. How to thaw frozen pipes If the kitchen is the lowest one, then your water meter is the next and final choice. If you find that your water meter is still turning even when your water is off, it’s time to call a plumber. You’d probably be especially frustrated by the lack of pressure coming from your showerhead because it makes it difficult to shower properly. Shut off your hot water tank. What do you want to do? If you’ve ever turned your shower on but noticed that there was still water running from the tub’s faucet, you may have wondered what was wrong with your shower. These “hidden” leaks can cause your home to be using water even when your main water valve is turned off. There may be a hidden plumbing leak in the walls of your home, or maybe your toilet is running when it’s not in use. I am guessing you want to replace the faucet, or possibly replace the washer if you still have that type. Backup Options During a Power Outage You say you know how to fix the pipes, but the pro will have more knowledge and experience in dealing with water still flowing after shut off valve has been turned off. Once all of the water on the room side of the faucet has drained out, the dripping will stop. This happened suddenly and did it for both handles. I understand that back pressure from the water heater can cause water flow after shutting off the main valve. It slows to a trickle and then to a severe and the eventually stops. The water in your bath tub shouldn't continue to run after the water has been shut off. I turned off the main water shut off, but water still comes thru to the sink? After shutting off the main water valve, water stops running on the top floor but continues to run on the 1st floor and basement. If you feel unsure about any of the above tips, feel free to consult a plumbing professional. The principle behind a faucet is simple: turn it on -- water flows; turn it off -- water stops flowing. Now, one other thing to consider is that you should hire a pro to do this. The first step is to figure out how the spout is attached. Answer 1 of 6: It depends on the faucet and whether the faucet has an aereator. 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