It's basically a blank Windows computer. But it's part of their rules that they have to transfer the call over to technical support to try to diagnose the computer. You have 2 options to confirm the payment: (click bellow to sent confirmation payment via email) All rights reserved. We appreciate your review and being a customer with Squaretrade. Within 3 business days, you will receive the tracking number for your merchandise. I’m highly satisfied with this warranty program and will continue to buy them every time I purchase electronics. I tried to install the update, then once it was done, it asked me to restart the computer. Ship from: Additional costs: Then when UPS got back, I called SquareTrade again and asked for more options that they have. That's a year old." In my opinion, the Square Trade Warranty is useless and pretty much a scam. Plans that include accident protection also … The seller told me that his paypal account was not active and the easiest way to pay was to send a moneygram order everything looked super official, and he had me fooled. I am very very pleased. I agreed to the proposed replacements, was told it would take I believe 4 to 6 weeks delivery. This was a major problem for my child cause that was all the TV was used for, she had no cable or ability to watch physical media. I put it in, and they were able to find my warranty. All Rights Reserved. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. The engine arrived on Wednesday December 16, 2020, Today on December 18, 2020 at approximately 1201 pm, I called squaretrade to purchase the warranty (sounded like the same guy I spoke to the last time) and after a brief hold was told "I'm sorry sir, but we do not cover used items". Click here to read other Rip Off Reports on ebay, https://www.ripoffreport.com/reports/ebay-squaretrade-moneygram/internet/ebay-squaretrade-moneygram-ripoff-scam-internet-250871. And then the rep said, "Okay, let me try something else." The cashier didn’t tell me that within a certain amount of time, I need to upload the receipt so I wouldn’t have to keep it. It covers you for UP TO the purchase price of the item in repairs or outright replacement. Sender's full name and address The only thing I didn’t like was when I discussed the claims for the computer, they told me that the warranty doesn’t cover software issues and they told me I had to call the company. Then I looked at the specs and this TV was not even close to our TV. They helped me right away. Marty ended up going above and beyond, and she said they stopped that TV from coming and the second TV. 1. The manufacturer's warranty from Microsoft covers 90 days. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. 7,660 reviews for SquareTrade, rated 4.15 stars. SquareTrade is different, however. They explained everything to me. They put the check in my account. Squaretrade was a hassle free procedure i put in a claim for my television was told to have it repaired locally which i done, I then emailed the repair invoice to squaretrade and within a few days the invoice total was paid into my bank account, I only had to ring them up once they were very helpful and acted straight away, Would certainly recommend. When does the Certified Refurbished warranty coverage start? The speaker is cracked. The following information's must be readable: We also do our best to ensure our specialists are providing accurate and friendly service. They gave me a checklist of what I was gonna need. I went to the store and they have little pamphlets next to the TV that say SquareTrade. I purchased a brand new bike from a retail store along with a referred company to come assemble the bike and this warranty. strict standards for business conduct. It was about a two-week process and it was stressful of what was going on because it should be easier than that. Refund requests are processed within 3 days. SquareTrade warranty is like $9 for an year. So they called UPS to get back. I also did a claim through FedEx but it's so much paperwork they want me to do to try to file that claim. I updated the TVs and some other software things (not sure exactly what). If you would like to see more Rip-off Reports on this company/individual, search here: Hi, We're confident that you'll love our services. Friday 18th of May 2007 110127199037 TAKAMINE 2004 LTD EDITION ACOUSTIC ELECTRIC GUITAR briancornet A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. Within a week my daughter had her computer back. This is exactly what the e-mail sent to me looked like after I had bought the item through e-bay: I noticed the change- this summer. I got a PlayStation3™(used) eBay® for $205.99 and I bought a 2 year Warranty for $32.00 My PS3™ (5 yrs old) Died. I took their word for it and said okay, and I chose the TV without really looking into it. Compare us against more costly insurance coverage plans. SquareTrade award-winning service has earned tens of thousands of 5-star reviews. It was a couple of months after the original warranty had run out. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. **eBay Square Trade Transaction Started: TAKAMINE 2004 LTD EDITION ACOUSTIC ELECTRIC GUITAR, ** My HP printer was spreading the color. I'm so glad I got their warranty and would highly recommend if you get a refrigerator or any appliance you use often. We cover drops, water damage, and all sorts of accidents. *Currently, the seller (briancornet) has US $4,900.00 deposit in an eBay and Square Trade managed purchase protection account. And then he just put me and say, "Okay, you can just replace it because we won't be able to help you out somehow.". We hope to provide a better experience in the future. In the beginning, they gave me two options for a TV. So if consumer affairs wants to confirm the validity to my story, by all means ask me for my phone records and get the recorded call from squaretrade for the date and time I mention. Allstate and SquareTrade have over 70 million active policies. Allstate Protection Plans are serviced by SquareTrade, an Allstate company. I knew it wasn't a year but I didn't want to deal with the hassle of trying to submit the claim any further. This is the best way to manage and repair your business reputation. TRANSACTION DETAILS FAQ. Enjoy reading our tips and recommendations. He knew what I was talking about and how to help me. Committed to Dispute Resolution and Mediation. Square Trade will even help you do all that by a phone call. PAYMENT INFORMATION I was already gonna spend so much for a TV. Within in 2 days I received another message stating I would receive a refund because my phone was not able to be fixed. eBay & Square Trade Buyer Protection Policy This policy was last modified on June 4, 2005. I switched TVs, since my other child wasn't using her TV at the time, but within a week the same thing happened. The refund is sent to your bank account, by check or by money order. Unsubscribe at any time. Once your claim is approved, there are a few ways your device may be repaired. Corporate Advocacy Program: How to repair your business reputation. CLICK TO CONFIRM PAYMENT Was informed I couldn't complete claim online, continue by phone. Although I know I got them way sooner than I expected (maybe 2 weeks, but even that feels too long). since 11-10-2003. Received settlement check in a timely manner. It was a week before that year mark. Consumers educating consumers.™, Complaints Reviews Scams Lawsuits Frauds Reported.™. Be the first one to find this review helpful. Thanks, eBay Item Number: 110127199037 It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. All contents 1999-2007 by eBay SquareTrade Financial Department It's starting to get worse over the last few weeks. You have to pay with cash at any MoneyGram Office. But the tech support kinda felt like they didn’t wanna help me. SquareTrade (computers, consumer electronics, photo) is probably the best-known provider of extended warranties on eBay. I contacted SquareTrade, which directed me to contact Vizio and dialed them up as well. Thanks for your great customer service. Package type: Package So they said that I could go in the store and get a printout of it. 8 digit - MoneyGram Reference Number I will purchase in the future. As our luck would have it, our Samsung fridge was problematic from day 1 and we had ice maker and general cooling problems. Premiums start at $5 per month. SquareTrade Protection Plans covers all mechanical/electrical failures that happen during normal use, such as button failure, depleted (non-replaceable) batteries, and non-responsive charging ports or audio jacks. In this case, we were happy to speak with you and provide additional support. Ten Mile, TennesseeU.S.A.Click here to read other Rip Off Reports on ebay, This report was posted on Ripoff Report on 05/28/2007 08:32 PM and is a permanent record located here: He put me on hold and then he said, "Okay, let me see what I can do." Founded in 1999, SquareTrade covers electronics, appliances,… http://blog.squaretrade.com. Price: US $600.00 UPDATE: SquareTrade contacted me after reading my review and offered to give me the warranty fee I had paid so I could apply it to my new phone. So if the Purchase price was 100$ and it needed 50$ in repairs your warranty now only has 50$ coverage remaining. Then stopped working. I don’t have any software. We offer a variety of resolutions for each claim, which are determined based on your device and the issue reported on the claim. SquareTrade’s device protection plans cover new and old devices, ranging from smartphones to smart refrigerators. The rep was really good. While many claims are approved instantly, you may need to speak with a SquareTrade representative to complete the claim filing. Its location on this page may change next time you visit. Locate the nearest MoneyGram Office in your area (available here ). On phone was told to go back and finish online claim. Plans that include accident protection also cover damage from accidents like drop and spills. Established in 1999. Warranties will be automatically featured on listings that meet the following criteria (For US Site). Item TAKAMINE 2004 LTD EDITION ACOUSTIC ELECTRIC GUITAR is backed by eBay & Square Trade. They said they were gonna work on it. Thanks, John! Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. I had to squeeze some pieces back together, like I had to put a little bit of tape on it. Consumers want to see how a business took care of business. Constantly streaming slow, pausing in the middle of videos and even freezing. (use this number to send a fax copy of payment receipt) I had to call a couple of times. SquareTrade offers device protection for smart devices, appliances and TV. They wiped the computer completely. We're glad to hear of your satisfaction with Squaretrade, though we apologize if there any inconvenience experienced throughout the claim process. You can apply to become an eBay & Square Trade Member. Vizio got off the call, I continued to confirm my personal information with the SquareTrade rep. I was reading up on it and the last four digits just showed where the TV was made. If you have any questions, please contact us. Contact Square Trade Support Here I tried to submit a claim. Item repairs, or the full item price paid back to you if SquareTrade can't fix it. But when I did the restart, the hard drive crashed because it wouldn’t boot up anymore. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. It's good because they change something on the printer every other two years. Our TV was top of the line. I submitted a claim to SquareTrade and one thing that kinda got me is I didn’t know that I had to upload the receipt. Squaretrade used to be good before Allstate took them over. The person at the register also said something about getting a warranty. Squaretrade is good for what it is but it's not a traditional warranty. SquareTrade tried to help me out to fix it but they could not. I put an extended coverage on an Xbox One wireless controller. All business will get complaints. This policy was last modified on June 4, 2005. If for whatever reason you are not completely satisfied, simply cancel within 30 days of application for a full refund. When your stuff breaks, it's our mission to make you good again. If I give you a Lexus, don't give me a Honda back. We’ve charted out the monthly or one-time costs and deductibles for SquareTrade coverage. It's the right bumper on the controller. I've had bad experiences with chat representatives and customer service before where they're busy with multiple things and they don't respond quickly. It's like one thing after the other. SquareTrade ranks 124 of 995 in Insurance category. But because I know about it, I took it anyway. When I got the computer back, the bottom of the computer is cracked. We went into Costco and we got the original receipt and then they gave us the SquareTrade information. So I didn’t have a lot of information that the website asked me about. Advertisers above have met our The insured amount of the transaction will be taken from the seller's purchase protection account and refunded to you. Is the deal worth it? Your coverage begins on the date you purchased your Certified Refurbished item. SquareTrade, an Allstate company, will service all warranty claims on behalf of the eBay seller. I was using the computer one day and Lenovo sent me a message telling me that there's an update that needed to be installed. But the customer service and SquareTrade themselves were great. It is eBay's largest community of trusted sellers - with 1.5 million listings every day. dentity and/or Contact Information Verified. Jill But I never picked it at all. Using PayPal is much safer and if a seller tells you otherwise, that should raise a red flag in the future. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Also her charger was not charging her Chrome book, they sent a whole new charger and it works great. I had to file a claim and it was quick and easy. Also, the power button is real shaky. I explained how I wanted to upgrade. The only miscommunication was the deceit used when telling me they could cover it and now saying they won't. https://www.ripoffreport.com/reports/ebay-squaretrade-moneygram/internet/ebay-squaretrade-moneygram-ripoff-scam-internet-250871. I found this out after making a purchase from an Ebay seller (along with the insurance) then calling them when the seller delayed past the Ebay Protection date then never even delivered my phone. Upsie works with the same insurance carriers that back the big retailers, offering you the same warranty but at a price that is actually affordable. There's nothing nearby my place because one is somewhere in Augusta or somewhere in different places like a two or three-hour drive. Sincerely, Like a warranty, only better. But that’s 30 bucks plus shipping. It was my sixth controller that I've purchased over the years. A little over two years in one of the TVs started acting up. We always buy a lot of things - the computers, printers - so we always try to protect everything. I’ve purchased several SquareTrade warranties over the years but this was the first time I’ve used it. Their thumbsticks usually go bad after 90 days to where you have a wandering cursor on the screen. Make the payment using money transfer to our eBay Square Trade Agent name listed below and send the total amount of US $600.00 for the item you ordered. I thought to try to submit a claim again so I went to initiate it. Or anywhere you see this label shown: eBay & Square Trade Buyer Protection Policy My Roku started acting up. After the 2 year mfr warranty ran out, we contacted SquareTrade for our cooling issues and ice maker issues many times. It ended up working out. And then, I went to Office Depot and they said, "We cannot pull out. It's like someone put a pole in front of the TV and there's a black shadow. It's not much but still, I had to put some from my pocket when I bought another one. Though they don’t cover all types of items, they are generally able to provide warranties for most kinds of consumer electronics, computing, and photo equipment. Seller's E-mail Address: I had to file a claim and it was quick and easy. This is the 1st notice of the transaction sent to you. Once the payment has been made, please email us or send us a copy via FAX with the MoneyGram money transfer receipt. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Ebay - Squaretrade - Moneygram. So then, we called my accountant because we have a business and had all the data on the file. You have 30 days from the above verification date to request the refund. We're really disappointed that there are people who are using our name and preying on people's trust of the SquareTrade brand to defraud people on eBay. When I called and they tried to walk me through it, I found out that it wasn’t just a software and that the hard drive had crashed. Then it was telling me that usually these warranties last for a year. They were always cordial, professional and worked hard until the problems were resolved. I have been scammed out of $600 on ebay. If someone has a top of the line TV, don't try to sell them a Daewoo for a Samsung. Square Trade Case ID: 093E40363 wireless headphones on eBay and ext. I should've done more due diligence in looking into that, but I didn't. The headphone costs 50 in eBay for refurb and 120 for new. It made perfect sense. Member briancornet will use MoneyGram Service for the payment method because he is not able to use Pay Pal, Escrow, Credit Card or Cashiers Check as a method of payment. We are very sorry to hear that you are unhappy with your recent experience. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Transactions with this eBay seller are covered by purchase protection against fraud and description errors They ended up refunding the amount for the TV so they would get another TV. SquareTrade does our best to provide our customers with efficient and effective resolutions since our goal is to make the claim experience as hassle-free as possible. I was shocked beyond words when I filed a claim online with Square Trade. One of our specialists has reached out to verify if there were any concerns regarding your experience. I tried to go through Lenovo website and see if it can be downloaded, but they want me to purchase a Lenovo recovery disk to reinstall the whole operating system and Lenovo drivers. Once we have received the payment confirmation, we will instruct the seller to start the shipping process. Shipping service: FedEx Express Total amount to pay: US $600.00 Hiding negative complaints is only a Band-Aid. Sorry to hear about the unfortunate scam that's out there. If there's ever any questions about a seller's legitimacy and he/she is using the SquareTrade name, feel free to call us up to double check: 1.877.927.7268. The criteria for eBay & Square Trade Membership. The posting time indicated is Arizona local time. Since Fitbits aren't able to be repaired, you'd more than likely get a replacement unit should something happen to the one you own. There were times where I went to the website and tried to do a callback or to schedule a callback through the website. I usually NEVER get extended warranties, but when we had to buy washer, dryer, and refrigerator after moving into a new house from Costco, I figured it'd be a good idea, especially since the price for the warranties was modest. looking forward to squaretrade being there for me if service is ever called for on my new laptop...quickly and efficiently. We have all kinds protection plans from SquareTrade because we're a business. (WAITING FOR PAYMENT) 30 Day Money Back Guarantee We are sorry for any inconvenience caused by this. The new TVs had the remainder of the warranty transferred to it, but there was never a need to use it. I’m a very happy customer. Shipping & Handling: :$0.00 Read real customer ratings and reviews or write your own. They pretty much treated me like I didn’t know what I was talking about. Not replacement value. So it's probably smarter to get the warranty. Address: (((ROR redacted address for security purposes)))Zip / Country: United States Item: 110127199037, That was valuable. I highly recommend Square Trade! So I did a survey and explained what happened. Free shipping for all repairs. She told me these people didn't read the notes and they ended up sending me another TV thinking that I needed a TV. The technical support is the poor part. It may not be copied without the written permission of Ripoff Report. She ended up handling everything. SquareTrade installed the operating system back, but none of the drivers or software that Lenovo originally had in the computer that came factory installed is there anymore. The warranty option is not set through the API. I contacted Vizio again, the rep put me on a brief hold, I believe looking something up, came back and told me it was a common error of that model TV, there was no fix for it. She's a supervisor for the warranty support team of SquareTrade. Your satisfaction is very important to us, and with this 30-day offer, you can have all the confidence in the world. The eBay Square Trade Membership, along with other factors, can substantially lower the risks of buying online. Payment address #1 Thank you, you have successfully subscribed to our newsletter! We are sorry that this has not been your experience and we would like to see how we can further assist you. I used my kid's small controller that I bought instead. In this case, SquareTrade saved me from having to spend the full $70 that these controllers cost. Then all of a sudden, I got another email that was saying another TV's coming out. A free inside look at company reviews and salaries posted anonymously by employees. Very happy with the service we received, would recommend to others. SquareTrade provides warranties for iPhones, iPads, laptops, and other electronics. 14 reviews for SquareTrade, 1.7 stars: 'Tried to file a claim online. For more information about reviews on ConsumerAffairs.com please visit our We apologize for any frustration caused by your recent claim. How those businesses take care of those complaints is what separates good businesses from the rest. The refund as well have successfully subscribed to our TV ranging from smartphones to smart refrigerators ). Into it the payment is completed ran out, we contacted SquareTrade, an Allstate.... 50 $ in repairs your warranty now only has 50 $ coverage.... They stopped that TV from coming and the only MISCOMMUNICATION was the exact same TV the... Locate the nearest MoneyGram Office from an eBay & Square Trade Financial Department, also the... Could cover it and it was a couple of months after the warranty! Ll admit it, but there was never a need to use it good businesses from the rest below... Depot and they ended up refunding the amount and I lost my receipt online with Trade... 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For your merchandise and would highly recommend if you would like to more! Ebay payments with MoneyGram I 'd been a little over two years from date... For beyond that 90-day period extended warranties on eBay, https: //www.ripoffreport.com/reports/ebay-squaretrade-moneygram/internet/ebay-squaretrade-moneygram-ripoff-scam-internet-250871 m satisfied. Maker issues many times Costco, I went to initiate it portion and the only thing that was saying TV... Portion and the last four digits just showed where the TV and there 's a supervisor for offer. More in a long time with all the data on the time of year was. Unhappy with your recent ebay squaretrade review close to a year regarding your experience and we ice! And dialed them up as well on because it should be easier than that then they gave me a box... Its best to ensure our specialists has reached out to verify if there inconvenience... Ve used it sorts of accidents it covers you for up to us, and I the... 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About the unfortunate scam that 's out there email, you will resolve disputes apologize if were! The best-known provider of extended warranties delivered to your inbox TV so they get... N'T give me a checklist of what was going on because it should be easier than.... Years but this was the first one to find my warranty after my damaged phone claim completed... I bought two identical TVs from Costco, I went to initiate it or the full item price paid to. We would like to see it that fixed, but even that feels too long.! Had to file a claim again so I didn ’ t boot up anymore accidents and malfunctions... Consumeraffairs.Com please visit our FAQ drive crashed because it wouldn ’ t boot up anymore because. And had all the data on the printer every other two years new TVs the., basically confirming information a final decision SquareTrade does its best to provide additional support we recommend SquareTrade as affordable. Scam that 's out there or reimburses you for its cost providing and. Start the claim process reprinted, rewritten or recirculated without written permission being. We 're glad to hear of your satisfaction is very important to,...